HOME – PRIVACY POLICY
JJL Printing Inc dba/ Robert’s Printing & Signs dba/ D&L Printing
Effective: August, 2026
Who We Are
Robert’s Printing & Signs, referred to in this Privacy Policy as “we,” “us,” or “our,” provides printing, signage, and related business services.
We also provide optional SMS account, quote, order, billing, payment, pickup, and delivery notifications to existing and prospective business customers who provide affirmative consent.
Website: https://robertsprintingtx.com
Phone: 512-863-2323
Email: sales@robertsprintingtx.com
Information We Collect
When you visit our website, request a quote, place an order, establish or maintain a business account, contact us, or choose to receive SMS notifications, we may collect the following information:
Your name
Your business or organization name
Your email address
Your mobile phone number
Your billing or service address
Quote request information
Order information
Artwork or project details
Billing and transaction information
Invoice totals
Account balances
Payment information
Pickup or delivery information
Communications you send to us
SMS consent records
The date, time, and method of SMS consent
The form or page used to provide consent
The name of the employee who collected verbal consent
Confirmation that the approved verbal disclosure was read
Your affirmative response to verbal SMS consent
We may collect information directly from you through our website forms, telephone conversations, in-person interactions, email communications, business account records, and other direct communications.
We do not enroll a mobile phone number in our SMS messaging program based only on the existence of a business relationship.
Providing a mobile phone number alone does not constitute consent to receive SMS messages.
How We Use Your Information
We may use the information we collect to:
Respond to quote requests and inquiries
Prepare quotes and estimates
Process and fulfill orders
Communicate about artwork and proof approvals
Provide production and order status updates
Coordinate pickup, delivery, or shipping
Maintain customer and business account records
Prepare invoices and billing summaries
Send weekly billing summaries or Vends Reports
Send invoice totals and account balances
Send payment reminders and payment confirmations
Send pickup deadlines and delivery notifications
Respond to account questions
Provide customer service and support
Maintain records of SMS consent and opt-out requests
Comply with legal, accounting, security, and regulatory obligations
Protect our website, customers, services, and business operations
We use mobile phone numbers for SMS messaging only when the customer has provided affirmative consent through an optional website checkbox or through our documented verbal opt-in process.
Our SMS messaging program is used for account, quote, order, billing, payment, pickup, and delivery notifications.
The SMS messaging program does not include promotional or marketing messages.
We do not sell or rent personal information.
We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
We may disclose information to service providers that assist us with operating our business and providing services to you.
These providers may include:
SMS and telecommunications providers
Twilio or another SMS delivery provider
Website hosting providers
Website form providers
Customer relationship management providers
Payment processors
Accounting providers
Shipping and delivery providers
Email providers
Information technology and security providers
These service providers may access information only as needed to perform services for us.
They are not authorized to use mobile information or SMS consent information for their own marketing or promotional purposes.
We may also disclose information when required by law, court order, government request, legal process, fraud prevention, security investigation, or the protection of our rights and property.
SMS Consent, Message Frequency, and Charges
Customers may provide SMS consent through either of the following methods:
Website Opt-In
Customers may enter their mobile phone number through a Roberts Printing website form and actively select a separate SMS consent checkbox.
The SMS consent checkbox is optional and unchecked by default.
Customers may submit a form, request a quote, place an order, or purchase services without selecting the SMS consent checkbox.
Customers who do not select the SMS consent checkbox are not enrolled through the website opt-in method.
Verbal Opt-In
Existing business account holders may provide verbal SMS consent during a telephone call or an in-person conversation with an authorized Roberts Printing employee.
The employee reads the approved SMS disclosure before requesting consent.
The customer must provide a clear affirmative response before the mobile phone number is enrolled.
Silence, an unclear response, an existing business relationship, or providing a mobile phone number alone does not constitute consent.
The complete verbal opt-in process is described in our Terms and Conditions at:
https://robertsprintingtx.com/terms-conditions/
SMS messages may include:
Quote request updates
Proof approval reminders
Order status updates
Production updates
Delivery notifications
Pickup notifications
Weekly billing summaries
Vends Reports
Invoice totals
Account balances
Payment reminders
Payment deadlines
Payment confirmations
Related account notifications
Message frequency varies based on the customer’s account, order, and billing activity.
Customers typically receive no more than one recurring billing summary per week.
Additional transactional messages may be sent when needed for order updates, proof approvals, payment confirmations, pickup notices, delivery notifications, or customer-requested assistance.
Message and data rates may apply based on the customer’s wireless carrier and mobile plan.
Consent to receive SMS messages is optional.
Consent is not a condition of purchasing goods or services.
Opt-Out and Help
You may opt out of receiving SMS messages at any time by replying STOP to any message.
After receiving a valid STOP request, we will send a one-time confirmation message.
You will no longer receive SMS messages from the program unless you later provide new consent.
You may reply HELP for assistance.
You may also contact us at:
Phone: 512-863-2323
Email: sales@robertsprintingtx.com
Website: https://robertsprintingtx.com
We maintain records of SMS opt-out requests to help ensure that no further messages are sent without new consent.
Data Retention and Security
We retain personal information only for as long as reasonably necessary to provide services, fulfill orders, maintain business and account records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
We retain mobile phone numbers and SMS consent records while a customer remains enrolled in the SMS program and for an appropriate period afterward.
SMS consent records may include:
Customer name
Business or account name
Mobile phone number
Date and time of consent
Consent method
Website form or page used
Employee name
Confirmation that the verbal disclosure was read
Customer’s affirmative response
Opt-out date and time
We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.
No website, database, electronic transmission, or storage method can be guaranteed to be completely secure.
Customers are responsible for providing accurate contact information and notifying us when their mobile phone number, email address, business information, or account details change.
Changes to This Policy
We may update this Privacy Policy from time to time.
The Effective Date at the top of this page will reflect the most recent revision.
Updated versions will be posted on this page.
Material changes affecting the purpose or scope of SMS messaging may require new customer consent when required by applicable law or messaging requirements.
Contact Us
If you have questions about this Privacy Policy, our information practices, or your SMS consent record, please contact us at:
Robert’s Printing & Signs
207 E. 8th Street
Georgetown, TX 78626
Phone: 512-863-2323
Email: sales@robertsprintingtx.com
Website: https://robertsprintingtx.com
